Gina's Hassle Line fields a call in which a work-study student is ...

[imowrer]

Gina's Hassle Line fields a call in which a work-study student is complaining that he is being discriminated against because he is a transgender person. What should Gina do?
 
  A) contact the federal justice department
  B) report the incident to the federal Civil Rights commission
  C) file a federal job discrimination suit
  D) contact state and/or local authorities

Question 2

In the Physics department, which choice best characterizes the problem Gina needs to work on?
 
  A) workforce diversity
  B) entrepreneurship
  C) customer service
  D) work process engineering

[mrphibs]

Answer to Question 1

Answer: D
Explanation: There are no federal laws or statutes that prohibit discrimination against a person based on sexual orientation. A transgender person is classified in the sexual orientation category, so there is no federal help for Gina. Many states and local jurisdictions have statutes prohibiting discrimination against GLBTs, so Gina should look there for help.

Answer to Question 2

Answer: A
Explanation: Assuring that members of an organization come from a wide variety of different backgrounds with respect to ethnicity, gender, race, sexual orientation, and physical ability/disability is a question of maintaining workforce diversity. Entrepreneurship and customer service only peripherally deal with diversity, so they are not correct responses here. Work process engineering, which is a theory of management, is also not directly related to diversity and is an incorrect response.