According to the text, what should metrics for institutionalizing ...

[Kikoku]

According to the text, what should metrics for institutionalizing change be?
 
  A) Clear
  B) Simple
  C) Full of new language
  D) Precise about accountability

Question 2

Transmitting a confidential comment to a third person
 
  A) represents a confidence triangle in action.
  B) will always damage a relationship.
  C) helps to keep everyone informed.
  D) breaks the rule that silence is golden.

[olderstudent]

Answer to Question 1

Answer: A
Explanation: A) Correct. Effective metrics should (1) identify two or three indicators that specify the result that is to be achieved, (2) determine a measurement system, (3) contain specific milestones.
B) Incorrect. The metrics need not be simple. Effective metrics should (1) identify two or three indicators that specify the result that is to be achieved, (2) determine a measurement system, (3) contain specific milestones.
C) Incorrect. The effectiveness of metrics is not in the age of the language, but in the content and specificity. Effective metrics should (1) identify two or three indicators that specify the result that is to be achieved, (2) determine a measurement system, (3) contain specific milestones.
D) Incorrect. Though accountability must be maintained, procedures need not be specified at the outset. Effective metrics should (1) identify two or three indicators that specify the result that is to be achieved, (2) determine a measurement system, (3) contain specific milestones.

Answer to Question 2

A

[Kikoku]

YES! Correct, THANKS for helping me on my review

[Joy Chen]

Gracias!