Author Question: Quality improvement includes measuring A) accountability, but not customer focus. B) commitment ... (Read 105 times)

BRWH · **on:** Jul 6, 2018

Quality improvement includes measuring

A) accountability, but not customer focus.
B) commitment to improvement and group decisions.
C) customer focus, but not group decisions.
D) only customer focus.

Question 2

If you have a basic level of competence, a willingness to put forth effort to accomplish a task, and the absence of overwhelming inhibitors to success, then which would you probably score high in?

A) Self-efficacy
B) Self-determination
C) Personal consequence
D) Meaningfulness
E) Trust

mjbamaung · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

B

Answer to Question 2

Answer: A
Explanation: A) Correct. Self-efficacy is a feeling that one possesses the capability and competence to perform a task successfully. This gives rise to a willingness to put forth effort.
B) Incorrect. Self determination refers to having a sense of personal choice. These traits are more typical of self-efficacy than self-determination.
C) Incorrect. Personal consequence refers to a sense of having an impact. These traits are more typical of self-efficacy than personal consequence.
D) Incorrect. Meaningfulness refers to having a sense of value in a particular activity or pursuit. These traits are more typical of self-efficacy than meaningfulness.
E) Incorrect. Trust refers to having a sense of personal security. These traits are more typical of self-efficacy than trust.