This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Usually only the customer benefits from a good customer service attitude. Indicate whether the ... (Read 120 times)

Mr.Thesaxman

  • Hero Member
  • *****
  • Posts: 514
on: Jul 6, 2018
Usually only the customer benefits from a good customer service attitude.
 
  Indicate whether the statement is true or false

Question 2

A team has just outlined its approach to a problem. Part of its plan is to have the team members' manager closely monitor the daily tasks.
 
  The manager should discourage this approach and remind the team the project is its responsibility, but he is available for assistance.
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

macmac

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jul 6, 2018
Answer to Question 1

FALSE

Answer to Question 2

Answer: TRUE
Explanation: Excessive supervision (even if desired by employees) ultimately destroys the five dimensions of empowerment. The primary goal of delegation is accomplishment of the task, not use of the manager's preferred procedures.


Mr.Thesaxman

  • Member
  • Posts: 514
Reply 2 on: Jul 6, 2018
Great answer, keep it coming :)

xiaomengxian

  • Member
  • Posts: 311
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Famous people who died from poisoning or drug overdose include, Adolf Hitler, Socrates, Juan Ponce de Leon, Marilyn Monroe, Judy Garland, and John Belushi.

Did you know?

Symptoms of kidney problems include a loss of appetite, back pain (which may be sudden and intense), chills, abdominal pain, fluid retention, nausea, the urge to urinate, vomiting, and fever.

Did you know?

You should not take more than 1,000 mg of vitamin E per day. Doses above this amount increase the risk of bleeding problems that can lead to a stroke.

Did you know?

Nearly 31 million adults in America have a total cholesterol level that is more than 240 mg per dL.

Did you know?

Aspirin is the most widely used drug in the world. It has even been recognized as such by the Guinness Book of World Records.

A form that the customer should fill out if there is a driveablilty concern to help the service ... A form that the customer should fill out if there is a driveablilty concern to help the service ...
Good body mechanics when facing the head or foot of the table. A. Head and back in alignment. B. ... Good body mechanics when facing the head or foot of the table. A. Head and back in alignment. B. ...
Good hand and body mechanics when applying thumb pressure to the back. Good hand and body mechanics when applying thumb pressure to the back.
Oatmeal and other whole grain cereals are good sources of carbohydrates to start your morning off Oatmeal and other whole grain cereals are good sources of carbohydrates to start your morning off
Grind whole flaxseeds before eating them to best reap their nutritional benefits Grind whole flaxseeds before eating them to best reap their nutritional benefits
Prevalence of good health in Canadians aged 65 years and older Prevalence of good health in Canadians aged 65 years and older
Video: Ultrasound of a Fetus (Sonogram)

For a complete list of videos, visit our video library