This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Usually only the customer benefits from a good customer service attitude. Indicate whether the ... (Read 107 times)

Mr.Thesaxman

  • Hero Member
  • *****
  • Posts: 514
on: Jul 6, 2018
Usually only the customer benefits from a good customer service attitude.
 
  Indicate whether the statement is true or false

Question 2

A team has just outlined its approach to a problem. Part of its plan is to have the team members' manager closely monitor the daily tasks.
 
  The manager should discourage this approach and remind the team the project is its responsibility, but he is available for assistance.
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

macmac

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jul 6, 2018
Answer to Question 1

FALSE

Answer to Question 2

Answer: TRUE
Explanation: Excessive supervision (even if desired by employees) ultimately destroys the five dimensions of empowerment. The primary goal of delegation is accomplishment of the task, not use of the manager's preferred procedures.


Mr.Thesaxman

  • Member
  • Posts: 514
Reply 2 on: Jul 6, 2018
Excellent

parshano

  • Member
  • Posts: 333
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

Did you know?

About 3.2 billion people, nearly half the world population, are at risk for malaria. In 2015, there are about 214 million malaria cases and an estimated 438,000 malaria deaths.

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Did you know?

Amphetamine poisoning can cause intravascular coagulation, circulatory collapse, rhabdomyolysis, ischemic colitis, acute psychosis, hyperthermia, respiratory distress syndrome, and pericarditis.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

good to eat good to eat
Expected Benefits for ICD-10-CM Expected Benefits for ICD-10-CM
Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
Older Adults Benefit from Good Nutrition and Physical Activity Older adults Older Adults Benefit from Good Nutrition and Physical Activity Older adults
Juan's Software Service Company is in a perfectly competitive market. Juan has total fixed ... Juan's Software Service Company is in a perfectly competitive market. Juan has total fixed ...
An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ... An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ...
Video: Muscle cell structures - actin, myosin and titin filaments

For a complete list of videos, visit our video library