This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Usually only the customer benefits from a good customer service attitude. Indicate whether the ... (Read 61 times)

Mr.Thesaxman

  • Hero Member
  • *****
  • Posts: 514
on: Jul 6, 2018
Usually only the customer benefits from a good customer service attitude.
 
  Indicate whether the statement is true or false

Question 2

A team has just outlined its approach to a problem. Part of its plan is to have the team members' manager closely monitor the daily tasks.
 
  The manager should discourage this approach and remind the team the project is its responsibility, but he is available for assistance.
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

macmac

  • Sr. Member
  • ****
  • Posts: 343
Reply #1 on: Jul 6, 2018
Answer to Question 1

FALSE

Answer to Question 2

Answer: TRUE
Explanation: Excessive supervision (even if desired by employees) ultimately destroys the five dimensions of empowerment. The primary goal of delegation is accomplishment of the task, not use of the manager's preferred procedures.


Mr.Thesaxman

  • Member
  • Posts: 514
Reply 2 on: Jul 6, 2018
:D TYSM

jamesnevil303

  • Member
  • Posts: 337
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

During pregnancy, a woman is more likely to experience bleeding gums and nosebleeds caused by hormonal changes that increase blood flow to the mouth and nose.

Did you know?

Atropine was named after the Greek goddess Atropos, the oldest and ugliest of the three sisters known as the Fates, who controlled the destiny of men.

Did you know?

After a vasectomy, it takes about 12 ejaculations to clear out sperm that were already beyond the blocked area.

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Did you know?

HIV testing reach is still limited. An estimated 40% of people with HIV (more than 14 million) remain undiagnosed and do not know their infection status.

Forward ear position indicating alertness and pleasant attitude Forward ear position indicating alertness and pleasant attitude
good to eat good to eat
Generally, the total tax burden in the United States is much lower than that of other industrialize Generally, the total tax burden in the United States is much lower than that of other industrialize
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Linesman’s pliers are very useful because they can help perform many automotive service jobs. Linesman’s pliers are very useful because they can help perform many automotive service jobs.
An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ... An electrician charges a flat fee of $90 for a home service call. In addition he charges $25 ...
Video: Otitis Media

For a complete list of videos, visit our video library