Behavior is generally unpredictable, and the systematic study of ...

[Destiiny22]

Behavior is generally unpredictable, and the systematic study of behavior is a means to making reasonably accurate predictions.
 
  Indicate whether the statement is true or false

Question 2

The two major forms of workforce diversity are ________ and ________.
 
  A) surface-level diversity; deep-level diversity
  B) surface-level diversity; lateral-level diversity
  C) organizational-level diversity; individual-level diversity
  D) lateral-level diversity; deep-level diversity
  E) physical-level diversity; intellectual-level diversity

[Mholman93]

Answer to Question 1

FALSE
Explanation: Behavior is generally predictable, and the systematic study of behavior is a means to making reasonably accurate predictions.

Answer to Question 2

A
Explanation: A) Demographics mostly reflect surface-level diversity, not thoughts and feelings, and can lead employees to perceive one another through stereotypes and assumptions. However, evidence has shown that as people get to know one another, they become less concerned about demographic differences if they see themselves as sharing more important characteristics, such as personality and values, that represent deep-level diversity.