Answer to Question 1
Answer: D
Explanation: A) Incorrect. In the study mentioned in the text, there were 23 incidents of forcing, 12 incidents of problem solving, 5 incidents of compromise, and 12 incidents of avoidance.
B) Incorrect. In the study mentioned in the text, there were 23 incidents of forcing, 12 incidents of problem solving, 5 incidents of compromise, and 12 incidents of avoidance.
C) Incorrect. In the study mentioned in the text, there were 23 incidents of forcing, 12 incidents of problem solving, 5 incidents of compromise, and 12 incidents of avoidance.
D) Correct. In the study mentioned in the text, there were 23 incidents of forcing, 12 incidents of problem solving, 5 incidents of compromise, and 12 incidents of avoidance.
E) Incorrect. In the study mentioned in the text, there were 23 incidents of forcing, 12 incidents of problem solving, 5 incidents of compromise, and 12 incidents of avoidance.
Answer to Question 2
Answer: A
Explanation: A) Correct. The collaborative approach is the only one that attempts to expand the pie of available alternatives.
B) Incorrect. This is the focus of the collaborative approach to conflict management.
C) Incorrect. These four approaches are all over the assertive/cooperative scale. Forcing is clearly an assertive approach, while accommodating is clearly a cooperative approach.
D) Incorrect. The theory Y approach to management has to do with motivation, not conflict management.
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