Answer to Question 1
Answer: Retribution. He used a veiled threat to try to coerce you.
Answer to Question 2
Answer: (1) Retribution: Based on personal threat, which typically stems from formal authority; involves intimidation and coercion. Ways to neutralize include use countervailing power to shift dependence to interdependence, confront the exploiting individual directly, and actively resist. (2) Reciprocity: Extracts compliance from others; operates on the principle of satisfying the self-interests of both parties. Ways to neutralize include examine intent of any gift or favor-giving activity, confront individuals who are using manipulative bargaining tactics, and refuse to bargain with individuals who use high-pressure tactics. (3) Reason: Based on the party's persuasive ability to use facts and logic, i.e., compliance is warranted because of the inherent merits of the request; focus is on helping others to see why one's ideas make sense. Ways to neutralize include explain the adverse effects of compliance on performance, defend your personal rights, and firmly refuse to comply with the request. See Tables 8 and 9 for additional information. Also, students should supply appropriate examples of each influence strategy.
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