What is the outcome of supportive communication? A) Other ...

[Sufayan.ah]

What is the outcome of supportive communication?
 
  A) Other people like you even if they don't understand you.
  B) You are judged to be a nice person and others listen to you.
  C) The message is delivered accurately and relationships are enhanced.
  D) You are socially accepted but not viewed as an excellent manager.

Question 2

According to the textbook authors, what is the most important skill for building and strengthening positive relationships?
 
  A) Creativity
  B) Innovation
  C) Communication
  D) Intellectual capacity

[Moriaki]

Answer to Question 1

Answer: C
Explanation: A) Incorrect. In order for supportive communication to be effective, the message must be clearly understood. Supportive communication means that the message is delivered accurately and relationships are enhanced.
B) Incorrect. Supportive communication is not just saying what other people want to hear. It also consists of dealing with the difficult or negative feedback in a productive manner. Supportive communication means that the message is delivered accurately and relationships are enhanced.
C) Correct. Supportive communication consists of dealing with the difficult or negative feedback in a productive manner. This means that the message is delivered accurately and relationships are enhanced.
D) Incorrect. Supportive communication will improve your managerial abilities. Supportive communication means that the message is delivered accurately and relationships are enhanced.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. The most important skill in building and strengthening positive relationships is the ability to communicate with people in a way that enhances feelings of trust, openness, and support.
B) Incorrect. The most important skill in building and strengthening positive relationships is the ability to communicate with people in a way that enhances feelings of trust, openness, and support.
C) Correct. The most important skill in building and strengthening positive relationships is the ability to communicate with people in a way that enhances feelings of trust, openness, and support.
D) Incorrect. The most important skill in building and strengthening positive relationships is the ability to communicate with people in a way that enhances feelings of trust, openness, and support.