Author Question: When defining the problem, top priority should be placed on identifying all the underlying symptoms ... (Read 66 times)

fagboi

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When defining the problem, top priority should be placed on identifying all the underlying symptoms of the problem.
 
  Indicate whether the statement is true or false.

Question 2

A good problem definition includes differentiating factual information from speculative information.
 
  Indicate whether the statement is true or false.


diana chang

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Answer to Question 1

Answer: FALSE
Explanation: Focus should be on the real problem, not just its symptoms. Focus should be on the root causes, not just the signs or consequences.

Answer to Question 2

Answer: TRUE
Explanation: A problem definition must differentiate factual information from speculation because only factual information is sufficient upon which to define a problem. Perceptions and suppositions, if mistaken for fact, can lead to inaccurate and unhelpful problem definitions.



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