How do managers misuse discipline? What will be an ideal ...

[shenderson6]

How do managers misuse discipline?
 
  What will be an ideal response?

Question 2

When Visa and MasterCard began to differentiate their cards based on prestige, American Express learned which lesson about strategic management?
 
  A) A firm must remain inflexible with its plan.
  B) A firm must plan long-term.
  C) When competitors learn how to copy the strategy, a firm has to reformulate to stay ahead.
  D) all of the above

[yotaSR5]

Answer to Question 1

Managers can misuse discipline by making it a way to intimidate employees they do not like or for retribution when an employee makes a mistake. When a supervisor uses employee discipline for purposes of revenge rather than to correct an inappropriate behavior, the abuse of power is unethical. Closely monitoring the behavior of a disliked employee to find an opportunity to punish the employee or using rumors and unsubstantiated evidence as a basis to apply discipline without giving the employee an opportunity to defend his or her conduct are additional examples of misusing discipline.

Answer to Question 2

C

[shenderson6]

Thanks for the timely response, appreciate it

[atrochim]

Gracias!