Sam is the manager at a department store. He has 20 employees working under him who are mostly unhappy and discontented with the way he threatens them for even minor errors. Which of the following statements is likely to be true about Sam?
A) Sam is a transactional leader.
B) Sam is using coercive power to get the job done.
C) Sam is a telling leader.
D) Sam is using referent power to get the job done.
Question 2
Clay is the person employees go to when they are to receive special recognition. Clay holds ________ power.
A) reward
B) legitimate
C) coercive
D) referent
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