Blastkrieg, a chain of audio equipment stores, uses computerized inventory control and customer self-service to eliminate the category of sales clerks from its force of employees.
After diversifying into computer electronics, it now plans to employ the same concept in selling desktop PCs and laptops. Which of the following is an assumption made in Blastkrieg's strategy?
A) All computer electronics stores use a similar strategy.
B) Sales personnel are not required for selling computer electronics successfully.
C) The same kind of computers will be used in inventory control for both audio equipment and electronics at Blastkrieg.
D) A self-service strategy cannot be employed without computerized inventory control.
E) Sales clerks are the only employees of Blastkrieg who could be assigned tasks related to inventory control.
Question 2
With reference to the communication process, the ________ is the medium through which the message travels.
A) feedback
B) noise
C) encoder
D) channel
E) decoder
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