Author Question: Steve Werner is unhappy with his job and takes every possible vacation and sick day to avoid going ... (Read 44 times)

Cooldude101

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Steve Werner is unhappy with his job and takes every possible vacation and sick day to avoid going to work. In addition, whenever he goes to work, he shows up late and skips important meetings.
 
  Werner is expressing his dissatisfaction through the ________ response.
  A) exit
  B) voice
  C) loyalty
  D) acceptance
  E) neglect

Question 2

Which of the following is true regarding values?
 
  A) They are void of a judgmental element.
  B) They are invariably fluid and flexible in nature.
  C) They have content and intensity attributes.
  D) They never change irrespective of external factors.
  E) They are always established in a person's later years.


Fayaz00962

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Answer to Question 1

E
Explanation: E) According to the exit-voice-loyalty-neglect framework, the neglect response passively allows conditions to worsen and includes chronic absenteeism or lateness, reduced effort, and increased error rate.

Answer to Question 2

C
Explanation: C) Values contain a judgmental element in that they carry an individual's ideas as to what is right, good, or desirable. Values have both content and intensity attributes. Values tend to be relatively stable and enduring. A significant portion of the values we hold is established in our early years. Values may change, but more often they are reinforced.



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