Nicholas, a regional sales manager, noted that the number of ...

[jrubin]

Nicholas, a regional sales manager, noted that the number of sales representatives falling short of their targets had been slowly increasing over the past few months.
 
  He called for a meeting to understand the reasons for this trend and then directed his employees to increase their productivity within a specific period of time. This is an example of ________.
  A) need-based communication
  B) nonverbal communication
  C) goal-based communication
  D) intrapersonal communication
  E) horizontal communication

Question 2

Dysfunctional need-based relationships are characterized by ________.
 
  A) well-defined boundaries
  B) a focus on work processes
  C) lowered communication barriers
  D) emotional manipulation
  E) minimal controls

[olderstudent]

Answer to Question 1

C

Answer to Question 2

D

[jrubin]

Excellent

[mcarey591]

TYSM