Author Question: Nicholas, a regional sales manager, noted that the number of sales representatives falling short of ... (Read 206 times)

jrubin · **on:** Jul 6, 2018

Nicholas, a regional sales manager, noted that the number of sales representatives falling short of their targets had been slowly increasing over the past few months.

He called for a meeting to understand the reasons for this trend and then directed his employees to increase their productivity within a specific period of time. This is an example of ________.
A) need-based communication
B) nonverbal communication
C) goal-based communication
D) intrapersonal communication
E) horizontal communication

Question 2

Dysfunctional need-based relationships are characterized by ________.

A) well-defined boundaries
B) a focus on work processes
C) lowered communication barriers
D) emotional manipulation
E) minimal controls