To use humor effectively in dealing with difficult people, show them ________.
A) how disturbed they really are
B) that they are a welcome team member
C) that they are creating synergy
D) how their behavior is blocking others
Question 2
Nancy has a strong tendency to morally disengage. As a result, when Nancy sells some company supplies on eBay for her own profit she is likely to ________.
A) turn herself in to a company official
B) feel no distress from being unethical
C) suffer from extreme role conflict
D) share her profits with the company
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