Author Question: When humor is used in dealing with difficult people, the humor should a. poke fun at some mental ... (Read 121 times)

chandani

  • Hero Member
  • *****
  • Posts: 541
When humor is used in dealing with difficult people, the humor should
 
  a. poke fun at some mental and physical attribute of the difficult person.
  b. show the difficult person how his or her behavior is blocking others. c. distract the difficult person's attention.
   d. compare the difficult person to a more effective coworker.

Question 2

Explain how the job of supervisor is becoming more empowered.
 
  What will be an ideal response?



katheyjon

  • Sr. Member
  • ****
  • Posts: 331
Answer to Question 1

b

Answer to Question 2

Empowerment of the supervisor's job is ongoing. Some of the power previously held by those whose jobs have been eliminated will be delegated to the supervisors they used to supervise. This shift means that the line supervisor or team leader of the past can take a more positive stance. She or he can submit new suggestions with more freedom and more influence. In short, the line supervisor will play a bigger role in the total management team. Upper management (those left) will have to listen more and react to what they hear.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

About one in five American adults and teenagers have had a genital herpes infection—and most of them don't know it. People with genital herpes have at least twice the risk of becoming infected with HIV if exposed to it than those people who do not have genital herpes.

Did you know?

During pregnancy, a woman is more likely to experience bleeding gums and nosebleeds caused by hormonal changes that increase blood flow to the mouth and nose.

For a complete list of videos, visit our video library