Beverly, a supervisor, makes use of emotional contagion when she ________.
A) spreads her good mood to her workers
B) avoids communicating with her subordinates who are in a bad mood
C) laughs at a worker who calls in sick
D) throws a temper tantrum when a worker quits
Question 2
A review of many studies indicated that workers with low emotional intelligence when faced with job insecurity are more likely to ________.
A) retaliate against their employers
B) pretend the problem does not exist
C) experience negative emotional reactions
D) experience positive emotional reactions
Good contact feels full, confident, and deliberate and establishes a warm connection between massage ...
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