In situations where information is lacking or inaccurate, ...

[jc611]

In situations where information is lacking or inaccurate, ________ can overcome resistance to change.
 
  A) imposing the required changes
  B) negotiating an agreement about other aspects of work
  C) involving employees in the process of making change
  D) educating employees and communicating with them

Question 2

When a member of her team offers an off-the-wall solution to a team problem, Martina has to contend with what cultural variable?
 
  A) tolerance of conflict
  B) tolerance of risk
  C) tolerance of the impractical
  D) focus on ends

[Dnite]

Answer to Question 1

D

Answer to Question 2

Answer: C

[jc611]

Gracias!

[Bigfoot1984]

Thanks for the timely response, appreciate it