Author Question: Conflict within organizations usually has minimal negative effect and generally results in ... (Read 71 times)

leo leo · **on:** Jul 7, 2018

Conflict within organizations usually has minimal negative effect and generally results in stimulating cohesion and communication.

Indicate whether the statement is true or false

Question 2

A firm in the strategic planning process is answering the question, What business are we operating in? This represents the ________ step in strategic planning.

A) defining goals
B) defining the scope of the product/service
C) assessing internal resources
D) developing a competitive strategy