Which statement best defines the term Behavior Modification?
A) The return of information about the result of a process or activity.
B) The influencing of behavior through positive and negative reinforcement.
C) The ability or capacity to perform or act effectively.
D) The assignment of punishments.
Question 2
According to Herzberg's Two-Factor theory, what role do Motivators/Satisfiers play?
A) They are facets of work that actually give people a reason to grow.
B) They are elements that need to be present in order for a job to be acceptable for the
employees.
C) They involve money, benefits, and other forms of tangible compensation.
D) They are inducements and punishments that are needed for employees to do their work.
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