In which work situation will personality MOST LIKELY play a role ...

[Kikoku]

In which work situation will personality MOST LIKELY play a role in job performance?
 
  A) a grocery store where employees are given an overall goal but few guidelines on how to implement it
  B) a fast food restaurant where there is a standard procedure for how to do everything from hand washing to what to say while taking an order
  C) at a toy factory where workers must put parts together at a certain rate in a sequential order
  D) at a call center where employees have a script with how to respond to customers

Question 2

The ________ function of management allows managers to diagnose how well they have performed.
 
  A) performing
  B) executing
  C) leading
  D) controlling

[leannegxo]

Answer to Question 1

A

Answer to Question 2

D

[Kikoku]

Excellent

[cici]

Gracias!