Author Question: In which work situation will personality MOST LIKELY play a role in job performance? A) a grocery ... (Read 141 times)

Kikoku · **on:** Jul 7, 2018

In which work situation will personality MOST LIKELY play a role in job performance?

A) a grocery store where employees are given an overall goal but few guidelines on how to implement it
B) a fast food restaurant where there is a standard procedure for how to do everything from hand washing to what to say while taking an order
C) at a toy factory where workers must put parts together at a certain rate in a sequential order
D) at a call center where employees have a script with how to respond to customers

Question 2

The ________ function of management allows managers to diagnose how well they have performed.

A) performing
B) executing
C) leading
D) controlling