Author Question: The process of reengineering starts with the ________. A) customer B) product or service C) ... (Read 55 times)

Charlie · **on:** Jul 7, 2018

The process of reengineering starts with the ________.

A) customer
B) product or service
C) values and norms of the organization
D) existing arrangement of tasks and roles

Question 2

Which of the following is not a contextual factor that could impact an organization's leader(s)?

A) State of the economy
B) Unemployment rate
C) Organizational culture
D) Follower interactions

scikid · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

A

Answer to Question 2

D
Explanation: D) The quality and type of interactions with followers is not a contextual factor but is one of the three primary factors of study in contemporary leadership. The other choices are contextual factors that could impact an organization's leadership: the economy, the unemployment rate, and the organization's culture.