Author Question: Dwayne is a new employee at Draco's Tool Corporation. Before Dwayne can stop being seen as an ... (Read 58 times)

bb

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Dwayne is a new employee at Draco's Tool Corporation. Before Dwayne can stop being seen as an outsider to long-time employees, Dwayne must ________.
 
  A) participate in two rites of passage and one rite of integration
  B) observe behaviors of long-time employees and follow the norms
  C) work at the company for at least one month
  D) be invited to lunch by at least two long-time employees

Question 2

What is the first step to using the self-fulfilling prophecy to improve your mentee's sales performance?
 
  A) Attend training about sales and perceptions and tell your mentee about it
  B) Dedicate more time to develop your mentee's professional image, focusing on their behavior and attire
  C) You can't start a self-fulfilling prophecy to improve someone else's sales performance
  D) Since your expectations of your mentee's sales skills will form your behavior toward them, you should increase your expectations about their sales capabilities and skills



chevyboi1976

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Answer to Question 1

B

Answer to Question 2

D
Explanation: D) The mentor must raise their expectations of the mentee's level of performance. If the mentor doesn't have high expectations, the influence on performance won't occur. When the mentor raises their expectations of the mentee, the mentor's behavior toward the mentee will change. They might positively reinforce aspects of a sales transaction they observe or provide helpful tips and advice to develop the mentee's skills. This in turn will change the mentee's expectation, then their behavior, and this will result in a higher outcome, which in this case is sales performance.



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