What are the three major types of coaching?
A) Initial, ongoing, turnover
B) Process, behavioral, developmental
C) Storming, norming, performing
D) Positive, neutral, negative
Question 2
Every one of the situational factors involved in any conflict should be examined prior to entering the negotiation process. Why is this statement incorrect?
A) Other factors are more important than situational factors, so those should be examined in their entirety
B) All of the information needed may not be identified or available
C) You only need to examine the critical factors
D) The original statement is correct
Question 3
Organizations value the diversity of individuals in which key areas?
A) Experience, background, perspective
B) Training, critical thinking, background
C) Contribution, perspective, work ethic
D) Integrity, skills, perspective