Why is emotional intelligence in teams important?
a. Team members with high emotional intelligence are more likely to take up the slack for under-performing team members.
b. It is positively linked to team aggression.
c. Employees with higher emotional intelligence are more effective team members, and have higher job performance.
d. Team members with high emotional intelligence seek confrontational solutions when faced with conflict.
Question 2
When a person's emotions are induced or caused by another person's emotions, and the strength of the emotional experience is often a function of how similar or well liked the source of the emotion is, this phenomenon is called:
a. behavioral entrainment.
b. vicarious affect .
c. emotional aperture.
d. affective tone.
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Business Intelligence, Analytics, and Data Science: A Managerial Perspective, 4th Edition