The balanced scorecard balances financial measures with three additional metrics:
a. customer satisfaction, employee satisfaction, green metrics
b. internal process excellence customer satisfaction, employee learning and growth
c. employee learning and growth, employee satisfaction, internal process excellence
d. employee satisfaction, green metrics, internal process excellence
e. none of the above
Question 2
Once a trigger event motivates a reevaluation of values, goals, and strategy, the transformation typically follows which set of sequential interventions?
a. set the vision, diagnose the status quo, alter informal and then formal design elements.
b. set the vision, diagnose the status quo, alter formal and then informal design elements.
c. diagnose the status quo, set the vision, alter formal and then informal design elements.
d. diagnose the status quo, set the vision, alter informal and then formal design elements.
The chain of infection: preventative measures follow each link of the chain.
Osteoporosis. (a) A section through normal spongy bone. (b) A section through a bone with osteoporos
A healthy diet is made up of well-balanced nutrients.
An additional extension may be necessary to hoist a truck or van equipped with running boards to ...
A Healthy Daily Food Plan A variety of foods from each group creates a well-balanced diet
The Economics of Money, Banking and Financial Markets, Business School Edition