Organizational redesign is best described as the process of:
a. changing the formal and informal arrangements an organization uses to shape employee behavior.
b.
changing an organization's design in response to shifting dynamics in the organization's environment.
c.
balancing differentiation and integration in the organizational structure.
d.
the strategic and systemic change of business processes.
Question 2
Which of the following is a correct statement related to informal design elements?
a. compensation and measurement
b.
defining roles and responsibilities of customers
c.
defining relationships within the organization
d.
defining relationships within the organization and between the organization and external stakeholders
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