Organizational design refers to:
a. formal arrangements that an organization calls upon to help shape employee behavior.
b.
informal arrangements that an individual or an organization calls upon to help shape employee behavior.
c.
informal and formal arrangements that an organization calls upon to help shape employee behavior.
d.
organizational process that an organization calls upon to help shape employee behavior.
e.
none of the above
Question 2
The committee has sent out questionnaires to all the employees. The response rate was a dismal 10 percent.
Most of the respondents indicated that the questionnaire was a waste of their time and that management should cease their attempt at employee manipulation. The committee is disheartened and wants to quit. You tell the committee:
a. they are a dismal failure and they are all dismissed from the committee.
b.
they did a nice job trying but the plant and its employees are beyond hope.
c.
it is time for a more direct approach of discipline and control.
d.
to keep trying questionnaires may not have been the right tool to use.
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