How can mature organizations be renewed? What will be an ideal ...

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How can mature organizations be renewed?
 
  What will be an ideal response?

Question 2

What are the signals of organizational decline?
 
  What will be an ideal response?

[Liddy]

Answer to Question 1

 Instilling a customer perspective and focusing on customer demands
 Increasing capacity for change
 Altering hardware (strategy, structure, processes) and software (employee
behavior and mental models)
 Empowering employees to act as leaders at all levels of the organization

Answer to Question 2

 Excess personnel
 Tolerance of incompetence
 Cumbersome administrative procedures
 Disproportionate staff power
 Replacement of substance with form
 Scarcity of clear goals and decision benchmarks
 Fear of embarrassment and conflict prevents problem identification
 Loss of effective communication
 Outdated organizational structure