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Author Question: How should difficult people be handled? a. create a rich picture of the problem person b. ... (Read 22 times)

sabina

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on: Jul 7, 2018
How should difficult people be handled?
 
  a. create a rich picture of the problem person
  b. reframe your goals
  c. stage the encounter
  d. follow up and monitor progress
  e. all of the above

Question 2

The red mode mind-set refers to the expansion phases of problem solving, which is
  characterized by believing, and divergence. _____ True or _____ False? Why?
 
  Indicate whether the statement is true or false


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Liamb2179

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Reply #1 on: Jul 7, 2018
Answer to Question 1

E

Answer to Question 2

False. This description pertains to the green mode.


sabina

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Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it

jackie

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Reply 3 on: Yesterday
Gracias!

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