Answer to Question 1
1. Put the learner at ease. Give the employee time to adjust to you as a person before you move into teaching the job itself.
2. State the job you are going to teach and find out what the employee already knows about it.
3. Motivate the person to learn the job by giving the worker some reason to learn.
4. Place the worker in the correct learning position by ensuring the learner is in the right physical position to learn and by seeking to accommodate his or her learning style (i.e., auditory, kines-thetic, visual).
Answer to Question 2
First Base: Prepare the Worker.
Second Base: Present the Operation.
Third Base: Supervise a Trial Performance.
Home Base: Follow Up the Performance.