Author Question: Studies indicate that employee assistance programs most frequently provide help with personal mental ... (Read 89 times)

ETearle · **on:** Jul 7, 2018

Studies indicate that employee assistance programs most frequently provide help with personal mental health issues and family problems.

Indicate whether this statement is true or false.

Question 2

What are the key steps for launching a successful EAP program? Should firms offer EAPs? Why or why not?

What will be an ideal response?

swimkari · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

Answer: TRUE

Answer to Question 2

Answer: In either case, employers and managers need to keep several issues in mind. Everyone involved with the EAP, including supervisors, secretaries, and support staff, must understand the importance of confidentiality. Also, ensure files are locked, access is limited and monitored, and identifying information is minimized. Be aware of legal issues. For example, in most states counselors must disclose suspicions of child abuse to state agencies. Define the program's purpose, employee eligibility, the roles and responsibilities of EAP and employer personnel, and procedures for using the plan. Also, ensure the vendors you use fulfill professional and state licensing requirements. For employers, EAPs produce advantages, not just costs. Employee assistance programs can reduce absences by providing expert advice on issues like elder care referrals.