A ________ is a group of workers who assume responsibility for ...

[haleyc112]

A ________ is a group of workers who assume responsibility for performing all the operations necessary for completing a specified stage in the manufacturing process.
 
  A) quality circle
  B) control group
  C) flexible work team
  D) kaizen group

Question 2

Which of the following is most likely to be a characteristic of an organization that implements TQM?
 
  A) The organization uses centralized decision-making.
  B) The managers in the organization assume the role of supervisor rather than facilitator.
  C) The employees in the organization are empowered.
  D) The organization has tall hierarchy of authority.

[Madisongo23]

Answer to Question 1

C

Answer to Question 2

C

[haleyc112]

TYSM

[vickybb89]

Gracias!