Author Question: A ________ is a group of workers who assume responsibility for performing all the operations ... (Read 86 times)

haleyc112 · **on:** Jul 7, 2018

A ________ is a group of workers who assume responsibility for performing all the operations necessary for completing a specified stage in the manufacturing process.

A) quality circle
B) control group
C) flexible work team
D) kaizen group

Question 2

Which of the following is most likely to be a characteristic of an organization that implements TQM?

A) The organization uses centralized decision-making.
B) The managers in the organization assume the role of supervisor rather than facilitator.
C) The employees in the organization are empowered.
D) The organization has tall hierarchy of authority.