A top-management team in an organization is feeling threatened by a deteriorating economic situation and doubt their ability to manage it.
Feeling threatened and powerless, the team accuses other lower-level managers of being unable to control the situation or of lacking the ability or desire to do so. Which of the following biases is being experienced by the top-management team?
A) representativeness
B) projection
C) frequency
D) cognitive dissonance
Question 2
Reengineering urges incremental change of job designs, organization structures, and management systems.
Indicate whether the statement is true or false
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