When it comes to resolving conflict, managers from hierarchical ...

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When it comes to resolving conflict, managers from hierarchical cultures prefer:
 
  A) an interests model that relies on resolving underlying conflicts
  B) to defer to a higher-status person
  C) to regulate behavior via public shaming
  D) to attribute a disagreeable person's behavior to an underlying disposition and desire
  formal dispute resolution procedures

Question 2

All are essential questions to be considered in creating leadership development programs except:
 
  a. How do people learn?
  b. How do you influence others for personal gain?
  c. What are the key elements of developing leaders?
  d. What are the best methods for creating long-term behavioral change?

[CAPTAINAMERICA]

Answer to Question 1

B

Answer to Question 2

b;