The process of planned change includes steps.
a. three
b. four
c. five
d. six
Question 2
With regard to the three different types of trust that negotiators can form in their relationships
with a counterparty, identification-based trust results from:
A) reciprocating another party's behavior
B) trusting that the counterparty will stand behind their issued threats
C) seeing another person as a bad role model
D) having complete empathy with another party