In negotiation, ________ occurs when people believe that their interests are incompatible with
the other party's interests, but, in fact, they are actually compatible.
A) a premature concession B) the halo effect
C) false conflict D) the lose-lose effect
Question 2
Which is not likely to improve the effectiveness of a self-managed team?
A) Let members share in financial gains from improved performance.
B) Provide accurate, timely information relevant to team activities.
C) Give members training in interpersonal and problem solving skills.
D) Change the membership frequently to give the team fresh ideas.
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