Which of the following is most useful approach for developing a learning organization?
A) Encourage systems thinking by all managers in the organization.
B) Use imitation of competitors as the primary basis for innovation.
C) Create a reward system that fosters competition among employees.
D) Encourage employees to become specialists in functional areas.
Question 2
Which leadership action is least likely to increase flexibility and innovation in an
organization?
A) Ensure new knowledge is shared with other members.
B) Ensure that employees understand the formal policies.
C) Leverage learning from surprises and failures.
D) Set challenging innovation goals for members.
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