Author Question: One of the basic rules when dealing with conflict includes: A) Actively retaliating B) ... (Read 47 times)

krzymel · **on:** Jul 7, 2018

One of the basic rules when dealing with conflict includes:

A) Actively retaliating

B) Remaining unemotional

C) Persuade the other party to see your perspective

D) Defending your solution

Question 2

Retaliation:

A) Should be avoided if your company has an anti-retaliation policy

B) Is recommended when dealing with conflict

C) Is not acceptable workplace behavior

D) Is necessary when working with others