One of the basic rules when dealing with conflict includes: A) ...

[krzymel]

One of the basic rules when dealing with conflict includes:
 
  A) Actively retaliating
 
  B) Remaining unemotional
 
  C) Persuade the other party to see your perspective
 
  D) Defending your solution

Question 2

Retaliation:
 
  A) Should be avoided if your company has an anti-retaliation policy
 
  B) Is recommended when dealing with conflict
 
  C) Is not acceptable workplace behavior
 
  D) Is necessary when working with others

[duy1981999]

Answer to Question 1

B

Answer to Question 2

C

[krzymel]

YES! Correct, THANKS for helping me on my review

[brbarasa]

Excellent