Receivers are at a disadvantage in interpreting written ...

[Pineappleeh]

Receivers are at a disadvantage in interpreting written communication because they don't:
 
  A) Have the assistance of verbal communication
 
  B) Have the assistance of nonverbal communication
  C) Both A and B
 
  D) None of the above

Question 2

Make an effort to control your ________ at work.
 
  A) Emotions
 
  B) Emails received
 
  C) Phone messages
 
  D) Number of letters sent

[Cheesycrackers]

Answer to Question 1

A

Answer to Question 2

D