Author Question: The best way to handle e-mail messages is to: A) Answer them at a set time each day B) Answer ... (Read 117 times)

WhattoUnderstand · **on:** Jul 7, 2018

The best way to handle e-mail messages is to:

A) Answer them at a set time each day

B) Answer them in the early morning

C) Don't respond to e-mail messages

D) Answer them as they arriveit's good customer service

Question 2

As applied to virtual teams, the equalization phenomenon is that _____.

a. virtual teams are comprised of members of equal status
b. computer-mediated technology may reduce status effects
c. employers are better able to use employee monitoring techniques
d. employees are less likely to send bad news to bosses through electronic mail