Author Question: The four essential requirements for active listening are: a. concentration, absorption, ... (Read 77 times)

drink · **on:** Jul 7, 2018

The four essential requirements for active listening are:

a. concentration, absorption, comprehension, integration.
b. accuracy, responsibility, comprehension, concentration.
c. intensity, empathy, acceptance, willingness to take responsibility for completeness.
d. absorption, accuracy, objectivity, nonverbal signals.
e. none of the above

Question 2

The first step in a grievance mediation procedure is for the arbitrator, after the hearing, to seek first to assist the parties in reaching a mutually satisfactory settlement.

Indicate whether the statement is true or false