The four essential requirements for active listening are: a. ...

[drink]

The four essential requirements for active listening are:
 
  a. concentration, absorption, comprehension, integration.
  b. accuracy, responsibility, comprehension, concentration.
  c. intensity, empathy, acceptance, willingness to take responsibility for completeness.
  d. absorption, accuracy, objectivity, nonverbal signals.
  e. none of the above

Question 2

The first step in a grievance mediation procedure is for the arbitrator, after the hearing, to seek first to assist the parties in reaching a mutually satisfactory settlement.
 
  Indicate whether the statement is true or false

[xoxo123]

Answer to Question 1

C

Answer to Question 2

T

[drink]

Thanks for the timely response, appreciate it

[cpetit11]

Excellent