Answer to Question 1
A complete answer should contain the following points.
Interactive skills training uses simulations and feedback from which observers provide trainees with ways of interacting more effectively with others.
Leader match training trains managers to diagnose their situation and themselves to determine the best fit; the manager is shown how to create a situation in which the manager's style is most appropriate.
Grid management two most important managerial characteristics are the manager's concern for work outcomes and concern for people; managers who have concerns in both these areas are the best managers.
Workshops and seminars typically focus on a particular skill area.
Answer to Question 2
From the contingent approach we have taken, the answer here is no. Skills of a manager as cost leaders are different than market leaders. Discussion of these differences, and the need to be sure managers have the requisite skills should be discussed.
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