The feature that recommends that a form specify expectations ...

[Pea0909berry]

The feature that recommends that a form specify expectations about past and future performance is referred to as:
 
  A. Clarity
  B. Comprehensiveness
  C. Time orientation
  D. Descriptiveness

Question 2

To combat defensive responses, supervisors should try all of the following EXCEPT:
 
  A. Be empathetic
  B. Be defensive
  C. Minimize threat
  D. Encourage participation

[otokexnaru]

Answer to Question 1

C

Answer to Question 2

B

[Pea0909berry]

Thanks for the timely response, appreciate it

[cpetit11]

Great answer, keep it coming